Privacy Policy

Last updated: 2026-[ux_current_month]-[ux_current_day]

This Privacy Policy explains how Clarinda Consulting (“we”, “us”, “our”) collects, uses, shares, and protects personal data when you visit our website, contact us, request services, or otherwise interact with us (collectively, the “Services”). It also explains your privacy rights and how to exercise them.

1. Who we are

Controller: Clarinda Consulting
Contact: info@clarindaconsulting.com
Website: (this site)

We act as a data controller for personal data processed for our own business purposes (e.g., website inquiries, marketing, client management). In some cases, we may act as a processor (e.g., when providing services to clients and handling data on their behalf).

2. Summary of what we collect

Data you provide

  • Name, email, phone (if provided)
  • Company name, role, business details
  • Message content and attachments
  • Billing details (if you become a client)

Data we collect automatically

  • IP address and device identifiers
  • Browser/device information
  • Pages viewed, clicks, referrers
  • Approximate location (city/region)
  • Cookies and similar technologies

3. Legal bases under GDPR

If you are in the European Economic Area (EEA), the UK, or Switzerland, we process personal data under the following legal bases:

  • Contract — to provide services you request or perform a contract with you.
  • Legitimate interests — to run and improve our business, respond to inquiries, secure our site, and prevent fraud.
  • Consent — where required (e.g., certain cookies, optional marketing emails).
  • Legal obligation — to comply with tax, accounting, and other legal requirements.

4. How we use your data

We use personal data for the following purposes:

  • Responding to contact requests and providing customer support
  • Providing services (consulting, project management, marketing, website delivery, support)
  • Sending service-related communications (quotes, project updates, invoices)
  • Improving website performance, usability, and content
  • Security monitoring, fraud prevention, and abuse detection
  • Maintaining internal records and business operations
  • Marketing communications (only where permitted by law or with consent)

5. Cookies and tracking

We use cookies and similar technologies to operate the site, remember preferences, analyze usage, and measure marketing performance. Depending on your configuration and applicable law, cookies may include:

Strictly necessary cookies

Required for core site functionality, security, and basic navigation. These cookies cannot usually be disabled through consent tools.

Help us understand how visitors use the site (e.g., page views, traffic sources, time on site) so we can improve performance and content. Examples may include Google Analytics or similar tools.

Used to measure ads and deliver relevant marketing (e.g., remarketing). These may be set by us or third parties.

You can control cookies through your browser settings and (where available) our cookie consent banner/settings. Note: disabling cookies may affect site functionality.

6. How we share your data

We do not sell personal data. We may share personal data with trusted parties only when needed:

  • Service providers (hosting, email, analytics, security, communication tools) who process data on our behalf
  • Professional advisors (accountants, legal advisors) where necessary
  • Authorities if required by law or to protect rights and security
  • Business transfers if we’re involved in a merger, acquisition, or asset sale (with appropriate safeguards)

7. International transfers

Some service providers may process data outside your country, including outside the EEA. Where required, we use appropriate safeguards such as Standard Contractual Clauses (SCCs), adequacy decisions, or other lawful transfer mechanisms.

8. Data retention

We keep personal data only as long as needed for the purposes described in this policy, including:

  • Inquiry data: typically retained for a reasonable period to manage follow-ups and recordkeeping
  • Client data: retained for the duration of the contract and as needed for legal/accounting obligations
  • Analytics logs: retained per tool settings and business needs

9. Security

We implement reasonable technical and organizational measures to protect data, such as access controls, least-privilege permissions, secure authentication, backups, malware protection, and (where applicable) encryption. No method of transmission or storage is 100% secure, but we work to minimize risk.

10. Your rights

Depending on your location, you may have rights including:

  • Access — request a copy of your personal data
  • Rectification — correct inaccurate or incomplete data
  • Erasure — request deletion in certain cases
  • Restriction — limit processing in certain cases
  • Objection — object to processing based on legitimate interests
  • Portability — receive data in a structured, commonly used format
  • Withdraw consent — where processing is based on consent

To exercise rights, email info@clarindaconsulting.com. We may need to verify your identity before completing requests.

11. Marketing communications

If we send marketing emails, you can opt out at any time using the unsubscribe link (if available) or by contacting us. Even if you opt out of marketing, we may still send essential service and administrative emails.

12. Children’s privacy

Our Services are not directed to children, and we do not knowingly collect personal data from children. If you believe a child has provided data, please contact us and we will take appropriate action.

13. Third-party links

Our site may include links to third-party websites. We are not responsible for their privacy practices. Please review third-party privacy policies before providing personal data.

14. If you are a client (processor information)

When we provide services to clients, we may process personal data on their behalf as a processor (e.g., website administration, analytics configuration, marketing operations). In those cases, processing is governed by client instructions and, where applicable, a data processing agreement (DPA).

15. Complaints

If you are in the EEA/UK, you have the right to lodge a complaint with your local data protection authority. We encourage you to contact us first so we can try to resolve your concern quickly.

16. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date above indicates when changes take effect. If changes are significant, we may provide additional notice on our website.

Contact

Questions about privacy? Contact us at info@clarindaconsulting.com.